Information we collect and how we use it
“Personal information” is any information that can be used to identify (or infer the identity of) a specific person, including, for example, your name, address, birth date, etc. In some cases, your computer’s IP address can be considered personal information, as it may give some indication of your geographic location. We may ask you for personal information in a variety of ways, including website forms, surveys, mail-in forms, over the phone and in person. There are a range of reasons why we may ask you for this information, including: to process a donation or registration; to fulfill your subscription to an e-newsletter; to invite you to events; or to provide other information about us which might interest you. We may also contact you by mail, email or phone about opportunities to donate in support of our work. Your choice to provide us with your personal information is at your discretion. You may always elect to withhold information.
Cookies and data technology
In some cases, we may aggregate your information with other peoples’ in order to report on campaigns. For example, we may count the number of people who donate or sign a petition based on their postal code. That way, we can show where people in Canada are taking action.
Use of third parties
In many cases, we don’t actually collect and store personal information in our systems, but instead use a third party. For example, we may use MailChimp to send out an email or Zoom to provide an online registration form. Such services have resources dedicated to maintaining security and confidentiality, and we ensure that any third-party partner has written policies about never sharing your information with anyone other than Climate Action Network – Réseau action climat Canada.
Donation and credit card information
In order to donate to us, you may need to provide your credit card information. In accordance with Canada’s privacy laws, Climate Action Network – Réseau action climat Canada collects information only by lawful and fair means and not in an unreasonably intrusive way. We do not sell, share, barter, rent, divulge or otherwise disseminate personal information. For donations made online, your credit card information is collected and processed through iATS Payments and Salesforce, third-party, PCI-compliant service providers.
Links to other websites
What you need to know about consent
By providing personal information to us, you allow “deemed” consent to the collection, use and disclosure of your information in accordance with this policy. When you provide contact information to us for one purpose, we may contact you using that information for other areas of our work. For example, if you sign up for the Climate Bulletin, we may email you about opportunities to support our work with a donation. We respect your right to control your personal information — please contact us immediately if you want us to stop using it in any particular way. We will fulfill your request in the timeliest way possible. Please note: In order to adhere to Canada Customs and Revenue Agency rules, we are required to maintain donation records and are not allowed to remove this information from our internal records.
Updating your consent
If you would like to stop receiving email from us at any time, click the unsubscribe link at the bottom of any of our emails or you can email firstname.lastname@example.org.
If you are aware of any inaccuracies in the personal information we hold about you, please contact email@example.com.
Ways to prevent us from collecting “anonymous” data
Information we share
We do not sell or exchange email addresses with other organizations. In some instances, we may promote actions or petitions on our websites in partnership with other non-profit organizations. In these cases, we give you the clear option of whether you want us to share your email with them.
Compliance With Laws
As set out above, and for clarity, we will disclose your Personal Information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100 percent secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
How we keep your information secure
We endeavour to maintain appropriate physical, procedural and technical safeguards for your personal information. Some information we collect may be stored and processed on servers located outside your jurisdiction of residence, including outside your country. As a result, this information may be subject to disclosure to governments, courts or law enforcement agencies in those areas, according to their laws, without notice to us or you.
Policy updates and changes
We may change this policy from time to time without notice. Changes will be reflected on this page.
Need more information?
For further information, please contact us at firstname.lastname@example.org.
This document is available to the public and explains how we collect, use and disclose information, in accordance with this policy, the Personal Information and Electronic Documents Act, the Personal Information Protection Act and other relevant legislation.